I recently completed an online heraldry class conducted by the University of Strathclyde, and I learned a great deal that will be helpful to me as a genealogy librarian. 

City Directories are wolves in sheep’s clothing.  You think you’re cracking open a boring ole phone book but, when you look closer, you'll find loads of clandestine information that phone books are missing.  Sorted alphabetically by last name, these (often-) annual tomes feature not just resident

My grandmother was born June Eileen Lavonne Nystrom and her husband called her Patty. I know this because my mom told me, and my mom knows this because her mom told her.