Cybernauts | Los Angeles Public Library

Virtual Services

Don't have time to stop by a library branch? Not to worry. You can still connect with a cybernaut by telephone, text, or chat. Virtual services are available:

Monday-Thursday: 12 noon - 8 p.m.
Friday: 9:30 a.m. - 5:30 p.m.

Servicios Virtuales

¿No tienes tiempo de visitar una biblioteca? No hay problema. Conéctate con un Cybernaut por teléfono, mensaje de texto, o chat. Los servicios virtuales están disponibles:

Lunes a jueves: 12 del mediodía a 8 p.m.
Viernes: 9:30 a.m. a 5:30 p.m.

icon of a phone handle

Call Us / Llámanos

213-228-7160

icon of a smart phone

Text Us / Mándanos un mensaje de texto

213-510-2898

Chat With Us / Chatea con nosotros

What are Cybernauts?

Cybernauts are trained computer aides that offer technology assistance, computer support, and mobile device support.

Connect with a Cybernaut to:

Learn how to use and borrow LAPL’s e-media
Set up an email account
Operate your tablet, desktop, or phone
Use social media
Find online information
Learn about online safety
Learn basic computer skills

For questions regarding library accounts, including new applications and renewals please use our Ask a Librarian service.

¿Qué es un cibernauta?

Los cibernautas son asistentes capacitados para ofrecer ayuda con el uso de tecnología, computadoras y dispositivos móviles.

Conéctate con un cibernauta para:

Aprender a usar y tomar prestados los materiales electrónicos de LAPL
Configurar una cuenta de correo electrónico
Operar tu tableta, computadora o teléfono
Usar las redes sociales
Encontrar información en línea
Aprender sobre la seguridad en línea
Aprender conceptos de computación básicos

Si tienes preguntas sobre tu cuenta de biblioteca, nuevas solicitudes de tarjeta de biblioteca y renovaciones de préstamos, utiliza nuestro servicio Pregúntale a un bibliotecario.

Interested in becoming a Cybernaut? Check out our job openings.

Connect with a cybernaut at one of the following locations:

Conéctate con un Cybernaut y obtén ayuda con tus preguntas sobre tecnología

Arroyo Seco Regional Branch Library Monday: 10 a.m. - 3:30 p.m. Tuesday: 10 a.m. - 3:30 p.m. Sunday: 1 p.m. - 5 p.m.	Ascot Branch Library Currently Unavailable	Baldwin Hills Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.
Cahuenga Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.	Canoga Park Branch Library Monday - Friday: 2 p.m. - 5 p.m.	Central Library Hours vary. Please call the branch for hours. 213-228-7000
Chinatown Branch Library Monday: 10:30 a.m. - 3:30 p.m. Wednesday: 10:30 a.m. - 3:30 p.m. Thursday: 12:30 p.m. - 5:30 p.m.	Cypress Park Branch Library Currently Unavailable	Will & Ariel Durant Branch Library Monday - Friday: 2:30 p.m.- 5:30 p.m.
Eagle Rock Branch Library Monday - Thursday: 3 p.m. - 6 p.m. Friday: 2:30 - 5:30 p.m.	Echo Park Branch Library Monday: 2:30 p.m. - 7:30 p.m. Tuesday: 2:30 p.m. - 7:30 p.m. Wednesday: 10 a.m. - 3 p.m.	El Sereno Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.
Exposition Park - Dr. Mary McLeod Bethune Regional Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.	Granada Hills Branch Library Tuesday: 12:30 - 5:30 p.m. Thursday: 12:30 - 5:30 p.m. Friday and Saturday hours vary, please call the branch for hours: 818-368-5687.	Harbor City - Harbor Gateway Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.
Hyde Park Miriam Matthews Branch Library Currently Unavailable	Junipero Serra Branch Library Tuesday - Thursday: 1 p.m. - 6 p.m.	Lincoln Heights Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.
Los Feliz Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.	Mar Vista Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.	Mark Twain Branch Library Monday: 2:30 p.m. - 5:30 p.m. Tuesday: 12:30 noon - 3:30 p.m. Wednesday: 2:30 p.m. - 5:30 p.m. Thursday: 12:30 noon - 3:30 p.m. Friday: 2:30 p.m. - 5:30 p.m.
Pacoima Branch Library Monday - Friday: 1:30 p.m. - 4:30 p.m.	Pico Union Branch Library Tuesday - Thursday: 12:30 noon - 5:30 p.m.	Pio Pico - Koreatown Branch Library Monday - Friday: 2 p.m. - 5 p.m.
Robert Louis Stevenson Branch Library Tuesday: 1:30 p.m. - 5:30 p.m. Wednesday: 1:30 p.m. - 5:30 p.m. Thursday: 1:30 p.m. - 5:30 p.m. Friday: 2:30 p.m. - 5:30 p.m.	Valley Plaza Branch Library Monday: 2:30 p.m. - 5:30 p.m. Tuesday: 3 p.m. - 6 p.m. Wednesday: 2:30 p.m. - 5:30 p.m. Thursday: 3 p.m. - 6 p.m. Friday: 2:30 p.m. - 5:30 p.m.	Van Nuys Branch Library Monday, Wednesday, & Thursday: 2 p.m. - 5 p.m. Tuesday: 1 p.m. - 5 p.m.
Vernon - Leon H. Washington Jr. Memorial Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.	Washington Irving Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.	Alma Reaves Woods - Watts Branch Library Monday - Thursday: 3:30 p.m. - 6:30 p.m. Friday: 2:30 p.m. - 5:30 p.m.
West Los Angeles Regional Branch Library Currently Unavailable	Westwood Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.	Wilmington Branch Library Monday - Friday: 2:30 p.m. - 5:30 p.m.

Cybernaut Events

A woman is seen instructing a row of adults seated at computers

Arroyo Seco Regional Branch Library

Tuesdays 10 a.m. - 3:30 pm

Tech Help

Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...

row of 6 computers on a desk in a library

Cahuenga Branch Library

March 25, 2025 4:00 PM to 5:00 PM

Using a PC - Windows 11

In this workshop, attendees will learn how to navigate the Windows 11 operating system, manage applications using the task manager, find...

cybernaut tech expert helping library patrons

Cahuenga Branch Library

March 25, 2025 4:00 PM to 5:00 PM

Using a Computer - Windows 11

This workshop is for those who are new to using a PC or want to build more confidence using the Windows 11 operating system.Participants...

A digital lock in the center of a blue circular pattern with binary code floating to the left of it.

Van Nuys Branch Library

March 25, 2025 4:00 PM to 5:00 PM

Cybersecurity Basics

Learn essential strategies to protect yourself online in this introductory course on cybersecurity. Discover how to create strong passwords...

A digital lock at the center of a circular digital pattern with binary code floating to the left.

Echo Park Branch Library

March 25, 2025 5:00 PM to 6:00 PM

Online Safety for Beginners

In this workshop we will explore how to protect your personal information, recognize online threats like scams and phishing, and create...

An image of a computer screen with overlaying email icons and a web address bar

Canoga Park Branch Library

March 26, 2025 3:00 PM to 4:00 PM

Cybernaut Monthly Class: Google Drive

Join our Cybernaut for their monthly in-person class focusing on a specific topic. Classes are held in our community room utilizing a...

Two people holding two cellphones next to each other

Canoga Park Branch Library

March 26, 2025 3:00 PM to 4:00 PM

Mobile Device Basics - Android

This workshop is for those who have a new Android mobile device, or are considering getting one, and want to learn more about the basic...

A man in a suit holding his hands out together with a digital brain floating above his palms.

Canoga Park Branch Library

March 26, 2025 3:00 PM to 4:00 PM

Mobile Device Basics - Android

This workshop is for new Android mobile device users, those considering getting one, or anyone looking to make the most out of their...

Mark Twain Branch Library

March 26, 2025 3:00 PM to 4:00 PM

Computer Basics - Windows 10

In this workshop, attendees will learn how to navigate the Windows 10 operating system, manage applications using the task manager, find...

Arroyo Seco Regional Branch Library

Thursdays 10 a.m. - 3:30 p.m.

Tech Help

Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...

Harbor City - Harbor Gateway Branch Library

Thursdays, 3 - 4 p.m.

Computer Classes

Patrons will learn how to:Use and borrow the Library's e-mediaSet up an email accountOperate tablet, or phoneLearn basic computer skills

A man in a suit holding his hands out together with a digital brain floating above his plams.

Pio Pico - Koreatown Branch Library

March 28, 2025 3:00 PM to 4:00 PM

Libby and the Library's Online Catalog

Join us at our workshop where we will guide you through using Libby and the Library's online catalog. Learn how to download the apps, link...

Woman seen instructing row of adults seated at computers

Arroyo Seco Regional Branch Library

Sundays 1 p.m. - 5 p.m.

Tech Help

Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...

Arroyo Seco Regional Branch Library

Tuesdays 10 a.m. - 3:30 pm

Tech Help

Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...

Arroyo Seco Regional Branch Library

Thursdays 10 a.m. - 3:30 p.m.

Tech Help

Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...

The Cybernauts initiative is funded by the Library Foundation of Los Angeles and its generous supporters / La iniciativa Cybernauts está financiada por la Library Foundation de Los Ángeles y sus generosos patrocinadores: Annenberg Foundation, Rose Hills Foundation, Stay Home and Read a Book Ball, BCM Foundation, California Public Utilities Commission, Flora Thornton Endowment, Friends of Westwood Library, Friends of the Chinatown Library.

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With more people than ever before using the library—a record 17 million last year alone—your support helps the Library provide people with the resources they need to succeed and thrive.

How to support the Library

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Join a “Friends” group. There is a “Friends of the Library” group for most branch libraries and departments of the Central Library. Friends groups raise money for improvements to their library through memberships, used book sales and other activities. For more information click here or talk to your local librarian.

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