Cybernauts

cybernauts helping patrons

Virtual Services

Don't have time to stop by a library branch? Not to worry. You can still connect with a cybernaut by telephone, text, or chat. Virtual services are available:

  • Monday-Thursday: 12 noon - 8 p.m.
  • Friday: 9:30 a.m. - 5:30 p.m.

Servicios Virtuales

¿No tienes tiempo de visitar una biblioteca? No hay problema. Conéctate con un Cybernaut por teléfono, mensaje de texto, o chat. Los servicios virtuales están disponibles:

  • Lunes a jueves: 12 del mediodía a 8 p.m.
  • Viernes: 9:30 a.m. a 5:30 p.m.



icon of a phone handle

Call Us / Llamanos

213-228-7160

icon of a smart phone

Text Us / Mandanos un mensaje de texto

213-510-2898

Chat With Us / Chatea con nosotros


What are Cybernauts?

Cybernauts are trained computer aides that offer technology assistance, computer support, and mobile device support.

Connect with a Cybernaut to:

  • Learn how to use and borrow LAPL’s e-media
  • Set up an email account
  • Operate your tablet, desktop, or phone
  • Use social media
  • Find online information
  • Learn about online safety
  • Learn basic computer skills

For questions regarding library accounts, including new applications and renewals please use our Ask a Librarian service.

¿Qué es un cibernauta?

Los cibernautas son asistentes capacitados para ofrecer ayuda con el uso de tecnología, computadoras y dispositivos móviles.

Conéctate con un cibernauta para:

  • Aprender a usar y tomar prestados los materiales electrónicos de LAPL
  • Configurar una cuenta de correo electrónico
  • Operar tu tableta, computadora o teléfono
  • Usar las redes sociales
  • Encontrar información en línea
  • Aprender sobre la seguridad en línea
  • Aprender conceptos de computación básicos

Si tienes preguntas sobre tu cuenta de biblioteca, nuevas solicitudes de tarjeta de biblioteca y renovaciones de préstamos, utiliza nuestro servicio Pregúntale a un bibliotecario.

Interested in becoming a Cybernaut? Check out our job openings.


Connect with a cybernaut at one of the following locations:

Conéctate con un Cybernaut y obtén ayuda con tus preguntas sobre tecnología


Arroyo Seco Regional Library

Monday - Friday: 2:30 - 5:30 p.m.

Ascot Branch Library

Monday - Friday: 2 - 5 p.m.

Baldwin Hills Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

Canoga Park Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

Central Library

Monday, Tuesday, Thursday - Saturday: 12 - 5 p.m.
Wednesday: 10 a.m. - 5 p.m.
Sunday: 1 - 5 p.m.

Chinatown Branch Library

Monday & Wednesday: 5 - 8 p.m.
Saturday: 12 noon - 5:30 p.m.

Cypress Park Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

Will & Ariel Durant Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

Eagle Rock Branch Library

Currently unavailable.

Echo Park Branch Library

Monday - Friday: 1 - 4 p.m.

El Sereno Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

Exposition Park - Dr. Mary McLeod Bethune Regional Library

Monday - Friday: 2 - 5 p.m.

Granada Hills Branch Library

Monday, Wednesday & Thursday: 1:30 - 5:30 p.m.
Alternating Friday & Saturday: 10 a.m. - 1 p.m.

Harbor City - Harbor Gateway Branch Library

Monday & Tuesday: 2:30 - 5:30 p.m.
Wednesday, Thursday & Friday: 12 noon - 3 p.m.

Hyde Park Miriam Matthews Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

Junipero Serra Branch Library

Monday & Thursday: 5 - 8 p.m.
Tuesday & Wednesday: 2 - 6:30 p.m.

Lincoln Heights Branch Library

Currently unavailable.

Los Feliz Branch Library

Monday - Friday: 1:30 - 4:30 p.m.

Mar Vista Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

Mark Twain Branch Library

Starting February 1:
Monday & Wednesday: 1 - 4 p.m.
Tuesday, Thursday & Friday: 2:30 - 5:30 p.m.

Pacoima Branch Library

Monday - Thursday: 3 - 6 p.m.
Friday: 2:30 - 5:30 p.m.

Palisades Branch Library

Monday: 12 - 6 p.m.
Tuesday: 12 - 5 p.m.
Wednesday: 10 a.m. - 2 p.m.

Panorama City Branch Library

Monday - Friday: 1 - 4 p.m.

Pico Union Branch Library

Monday, Wednesday & Friday: 12 - 5 p.m.

 
Pio Pico - Koreatown Branch Library

Monday - Wednesday: 2 - 6 p.m.
Friday: 2:30 - 5:30 p.m.

Robert Louis Stevenson Branch Library

Monday - Wednesday: 12:30 - 5:30 p.m.

San Pedro Regional Library

Monday - Wednesday: 1:30 - 5:30 p.m.
Thursday: 2:30 - 5:30 p.m.

Valley Plaza Branch Library
Currently unavailable.
Van Nuys Branch Library

Monday, Wednesday & Thursday: 2:30 - 5:30 p.m.
Tuesday: 1:30 - 5:30 p.m.

Vernon - Leon H. Washington Jr. Memorial Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

Washington Irving Branch Library

Monday - Friday: 3 - 6 p.m.

Alma Reaves Woods - Watts Branch Library

Monday - Friday: 2:30 - 5:30 p.m.

West Los Angeles Regional Library

Monday: 10 a.m. - 4 p.m.
Tuesday: 2:30 - 5:30 p.m.
Wednesday: 2 - 5 p.m.
Thursday: 2 - 5 p.m.

Westwood Branch Library

Monday: 1 - 6 p.m.
Tuesday: 1 - 5 p.m.
Wednesday: 10 a.m. - 1 p.m.
Friday: 2 - 5 p.m.

Wilmington Branch Library

Monday - Friday: 2:30 - 5:30 p.m.


Cybernaut Events

Visible lock surrounded by binary code
February 15, 2023 5:00 PM to 6:00 PM
This class will cover topics regarding the use of Google and your safety, security, and privacy. Learn more about Google's privacy policies...


Older woman with younger woman looking over a photo album
February 15, 2023 7:00 PM to 8:00 PM
Learn how to preserve your family memories by scanning and organizing photos in a digital format. This course will cover scanning basics,...


Young woman using a laptop
February 17, 2023 1:00 PM to 2:00 PM
Learn about Google Drive organization, including an overview and advantages of digital file and document storage. This course will cover...


Visible lock surrounded by binary code
March 15, 2023 5:00 PM to 6:00 PM
This class will cover topics regarding the use of Google and your safety, security, and privacy. Learn more about Google's privacy policies...


Older woman with younger woman looking over a photo album
March 15, 2023 7:00 PM to 8:00 PM
Learn how to preserve your family memories by scanning and organizing photos in a digital format. This course will cover scanning basics,...


Young woman using a laptop
March 17, 2023 1:00 PM to 2:00 PM
Learn about Google Drive organization, including an overview and advantages of digital file and document storage. This course will cover...


Visible lock surrounded by binary code
April 19, 2023 5:00 PM to 6:00 PM
This class will cover topics regarding the use of Google and your safety, security, and privacy. Learn more about Google's privacy policies...


Older woman with younger woman looking over a photo album
April 19, 2023 7:00 PM to 8:00 PM
Learn how to preserve your family memories by scanning and organizing photos in a digital format. This course will cover scanning basics,...


Young woman using a laptop
April 21, 2023 1:00 PM to 2:00 PM
Learn about Google Drive organization, including an overview and advantages of digital file and document storage. This course will cover...



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The Cybernauts initiative is funded by the Library Foundation of Los Angeles and its generous supporters / La iniciativa Cybernauts está financiada por la Library Foundation de Los Ángeles y sus generosos patrocinadores: Annenberg Foundation, Rose Hills Foundation, Stay Home and Read a Book Ball, BCM Foundation, California Public Utilities Commission, Flora Thornton Endowment, Friends of Westwood Library, Friends of the Chinatown Library.

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