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Student Success Card: Frequently Asked Questions

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Where do I find my card number and what is my PIN number?

The PIN number is the last four digits of the phone number on file at school.
back of the Student Success card


Do I need to register or activate my Student Success Card?

No, your card is ready to use.


I lost my Student Success Card. How can I get my card information?

Fill out this form and we will send you an email with your card number and PIN.


How can I access online tutoring, e-books, and resources to help with homework?

Visit our Student Success page to access all our resources for K-12 students.


How can I get a Student Success Card?

All LAUSD students have Student Success Cards unless they are newly enrolled for the 2022-2023 academic year.

If you teach at a non-LAUSD charter school, parochial, or private school email us to request Student Success Cards for your students.

How is a Student Success Card different from a regular library card?

Only students enrolled in a K-12 school can get a Student Success Card. The card expires when the student turns 21 years old. There are never fines or fees on a Student Success Card. Even if a student loses a book, they will not be required to pay for a replacement. Students can borrow up to 5 physical books using a Student Success Card and 30 physical books using a regular library card. With a Student Success Card, students can get up to 2 hours of computer time per day. If a student has both a Student Success Card and a regular library card, they can get up to 4 hours of computer time a day.


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