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How Do I?

Here are answers to some of the frequently asked questions we receive:

  • How do I get a library card?

    To receive a library card you can fill out an application in person at any Los Angeles Public Library location, or download the application form , fill it out and bring it in to any location, or pre-register over the Internet by visiting the Library's Web Pre-Registration Page. If you only want access to online resources, and are a resident of Los Angeles, you can get an eCard online. Library cards are free for California residents.   More information...

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  • How do I print from my laptop? (wireless printing)

    When you accept the terms of service for the wireless network, you should be taken to a page that has a link for (temporarily) installing a wireless printing client. This page can be accessed at http://m.lapl.org/wireless. You can also go to the branch page of the branch you are at, and click on the "Wireless Printing" link under Resources & Services on the right-side of the page. Illustrated instructions (in PDF format) can be found here.

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  • How do I reserve a computer?

    Click Here to reserve a computer. You will need to have a LAPL library card, and can reserve up to nine days in advance for a maximum of two sessions daily (depending on availability).

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  • How do I renew my books?

    You may renew items over the Web by accessing Your Library Record or in person at any of the Library’s 72 branches or at the Central Library. You can also renew your items by telephone, 24 hours a day, by calling the toll-free number: (888) 577-5275. If you are outside the toll-free area, dial (213) 623-9930.

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  • How do I update my address/phone/e-mail online?

    Use the Change of Address form to update your contact information.

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  • What identification is required to get a library card?

    You must have photo identification with your name and current address. Identification can be a California driver's license or an ID card issued by the DMV. If you don't have a driver's license or ID card, then present two of the following, one of which must be a photo ID and one of which must have your current address: Passport, school ID card, other government issued photo ID, employee ID card, printed personal check, credit card statement, rental or property tax receipt, or business mail with current postmark.

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  • How do I get an e-card?

    Residents of the City of Los Angeles can get an e-Card by registering online.

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  • What's the difference between an e-card and a full service card?

    An e-Card provides access to online databases and downloadable e-media only. In addition to complete online access, full service cards can also be used to check out and place holds on regular items, and is valid for the computer reservation system. Patrons who already have a full service library card do not need an e-Card.

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  • How do I log into my account?

    You can access Your Library Account in either the traditional catalog or the enhanced catalog. You will be required to enter your library card number and PIN (last four digits of phone number).  In the enhanced catalog, you can also log on using a personalized username and password (EZ Log on).

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  • How do I pay my fines online?

    You can pay your fines online by credit card after logging on to Your Library Account and selecting “Fines, Fees, and Lost Material”. Online payments incur an additional $1.50 service fee per payment.

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  • How do I find out information on loan periods, fines, etc?

    All information related to materials, fines, cards, loans, etc. can be found on the "Borrower Services" page under the "About LAPL" menu.

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  • How do I place a hold online?

    You can place a hold on an item free of charge over the Web by clicking “Catalog” on the Library’s Web Page. After searching for the title you want to reserve, select the library location to which you want the item sent and we will notify you when it is available for pick up.

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  • How do I renew my library card?

    Renewing your library card requires visiting the library and providing photo identification with your name and current address.

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  • How do I find library hours/locations?

    This page shows all library locations and hours.

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  • How do I find the library closest to me?

    You can use our interactive map to search for libraries in your area.

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  • How do I download e-materials?

    Depending on your device and the e-material format, there are several e-Media collections available. More Information, and help links for each service, can be found here.

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