Services for People with Disabilities
The City of Los Angeles does not discriminate on the basis of disability and upon request will provide reasonable accommodations to ensure equal access to its programs, services, and activities.
Service animals as defined by the Americans with Disabilities Act (ADA), as amended, are welcome in all public libraries.
Sign Language interpreters, Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To ensure availability, you are advised to make your request at least 72-hours prior to the meeting you wish to attend. Due to difficulties in securing sign language interpreters, a five (5) or more business day notice is strongly recommended.
To request an accommodation for any of the Library's programs, services, or activities, please inform the Library Branch Manager of your accommodation request. You may also contact the Library Human Resources Office at 213-228-7430.
TDD access for hearing impaired individuals to the Los Angeles Public Library can be obtained by dialing 213-228-7096 or 877-488-HEAR (4327). Library staff will respond to inquiries about library activities and services and provide quick answers to requests for basic information.
To obtain information by e-mail use Central Library’s InfoNow e-mail Service Form. The InfoNow staff will respond to your question within 48 hours, excluding weekends.• Fax
To send inquiries by fax, please direct questions to Central Library’s InfoNow Service between 10 a.m. and 5:30 p.m. Monday through Friday. Questions may be faxed to 213-228-7369.• Instant Messaging
Instant Messaging (IM) is available for quick reference questions from 10 a.m. to 5:30 p.m. Monday through Friday. Library card account questions cannot be answered or resolved through this service; instead call or visit your local branch, use the TTY/TDD service or contact Central Library’s Check Out/In Desk at 213-228-7155.To access IM service, please use the following:
AOL (AIM): Asklapl
• TextingTexting is available for quick reference questions from 10 a.m. to 5:30 p.m. Monday through Friday. Library card account questions cannot be answered or resolved through this service; instead call or visit your local branch, use the TTY/TDD service 213-228-7096 or contact Central Library’s Check Out/In Desk at 213-228-7155.
To start your question with AskLAPL:
1. Text your question to 66746. Use the phrase “ASKLAPL” before your question. For example, AskLAPL What time do you close tonight?
2. Press send and wait for your answer.
Homebound library patrons may choose a friend or neighbor to pick-up and return library materials. To apply for a Homebound library card, or if you need additional information about this service, contact your local branch library, call the Circulation Support Office (213) 228-7065, or click here for an application, which you can print out and mail in.• Audiobook and e-Audiobook Collection
Audiobooks are available from the Central Library and branches of the Los Angeles Public Library in all subject areas. In addition, e-audiobooks are accessible from OneClickdigitaland OverDrivethrough the Library’s e-Media home page.• Large Type Book Collection
Large Type books are available from the Central Library and many Los Angeles Public Library branches. The Central Library collection is located in the Literature and Fiction Department on the third (3rd) floor. Contact your local branchto find out how you can request for large type books to be delivered to your local branch.• Library e-Book Accessibilty Program (LEAP)
If you have a print disability and need accessible e-books, you may qualify for free membership to the Library’s e-Book Accessibility Program. Login to LEAP with your library card account to learn more and apply for free membership.
• e-Books and Axis 360
The Los Angeles Public Library Axis 360e-book collection is accessible to visually-impaired and blind patrons through the Blio( http://www.meetblio.com/download/) e-reader platform. The platform is compatible with assistive screen-reader technology and with text to speech capabilities.
Newsline® for the Blind is a free newspaper and magazine service offered by the National Federation of the Blind to anyone who cannot read printed newspapers due to vision loss, dyslexia, or a physical disability.
To Register or request more information call NEWSLINE’s toll-free number at 1–866-504-7300 or visit the website https://nfb.org/.
ZoomText is a computer application that enables visually-impaired or blind computer users to see and/or hear everything displayed on the computer screen.
ZoomText is available at the following locations:
- Central Library - Computer Center on Lower Level 3 (LL3)
Only in-person reservations are available at the Computer Center Service Desk.
- Canoga Park Branch
- El Sereno Branch
- Exposition Park-Dr. Mary McLeod Bethune Regional Library
- Frances Howard Goldwyn-Hollywood Regional Library
- West Los Angeles Regional Library
- West Valley Regional Library
Please note that the branch workstations are not reserved solely for ZoomText use.
To make a reservation for a computer workstation with ZoomText:
- From the Los Angeles Public Library’s home page (wwww.lapl.org), click on Reserve a Computer(located on the left-side menu).
- Select one of the branches listed above.
- Select Internet/WordProcessing/ZoomText 1 hr. from the “PC type” drop-down menu.
- If you wish to use the ScreenReader feature you will need to bring headphones.
• Closed Circuit Television Magnifiers
Television Magnifiers enlarge print text up to 60 times and are available at Central Library’s Art, Music and Recreation Department on the second (2nd) floor and the History and Genealogy Department on Lower Level Four (LL4).These services are made possible, in part or whole, by the Federal Library Services and Technology Act Funds administered in California by the State Librarian.