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LAPL Misses You - FAQ

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1) What is the “LAPL Misses You” event?

From February 1 – 14, 2016, the Los Angeles Public Library (LAPL) will welcome back its overdue books and the people who love them.  During these two weeks only, you can return overdue materials to any of the 73 libraries and LAPL will forgive your past and present fines.  Your record will be cleared and you can use your library card again.

2) How does it work?

  • Bring any undamaged, overdue library materials to the circulation desk or book drop at any of our 73 libraries.
  • The library will forgive the overdue fines.  Other fees may be excluded from this offer.
  • If your library card has been suspended, it will be reactivated and you can begin using it again.

3) Who is eligible?

All cardholders are eligible to have their overdue fines forgiven for items returned February 1 – 14.

4) Can I have fines forgiven for others?

Yes, if you have that person’s materials in hand, or if you are a sponsor or authorized user on that person’s library account. 

5) Where can I return materials?

You can return overdue materials either to the library circulation desk or book drop to have fines on those materials cleared.  Materials must be returned to a Los Angeles Public Library location.

6) Can I call the library and ask to have my past fines cleared?

If the items have already been returned, yes.  If not, bring the overdue items to your local library during the two-week period.

7) Which fines will be cleared?

In addition to clearing the overdue fines for material returned, all other fines on your record will be cleared including:

  • Overdue fines for materials that have been previously returned
  • Hold-shelf expired fees
  • TechKiosk devices returned late on the checkout day.  TechKiosk devices that were removed from the building are not eligible for amnesty

8) If I lost my library card can I receive a free replacement card during LAPL Misses You?

Yes!

9) What items and fees are not eligible for LAPL Misses You?

Items and fees not eligible are:

  • Overdue or lost materials that have not been returned or replaced
  • $15 fee from Unique National Collections (this fee cannot be forgiven because it is assessed by another agency, Unique National Collections, not LAPL.)
  • TechKiosk devices that were removed from the building.  Devices returned late on the checkout day will qualify for amnesty
  • Damaged and unusable items
  • Items from other library systems

10) Can I replace lost materials?

Yes, with a librarian’s approval. If a replacement copy is accepted, both the lost fee and the processing fee will be forgiven.

11) What if I paid my fine last month?  Can I get a refund?

The library is unable to give refunds for fines previously paid. Refunds are only available when you've paid for a lost item and it is found within 30 days.

12) Where can I get more information about LAPL Misses You?

Ask your librarian or visit www.lapl.org/missingyou.

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